Recon’s fight against spammers

Recon’s fight against spammers

from Recon News

11 February 2016

We wanted to take an opportunity to talk to you about spammers, share our thoughts on them and reassure you that action is being taken to try to stop them.

Spammers exist on all social sites and apps, and Recon is no different. Unfortunately, for whatever reasons, there will always be people who wish to exploit services and other people for their own gain. You don't want them bothering you on Recon, and we certainly don't want that either.

We have a zero tolerance policy for spammers, and for many years we've been developing different ways to beat them. These techniques have had to change and adapt over time, though, as the battle is ongoing, and there's no single quick fix solution.

A problem we face when dealing with spammers is that these people are often using spamming as a form of livelihood. As such, they can dedicate a large amount of time to finding ways around the counter measures we install. A lot people call for us to show evidence of the action that we've taken to stop spammers, but the simple truth is if we were to tell you what we were doing, the spammers would then know how to start finding ways around our new defences.

Though we can't give you specifics on the actions being taken, we can inform you that we have a dedicated team working to stop the spammers as soon as we see them. We're also working on technical surprises that we can implement too. We have multiple attack strategies as this is an issue we take extremely seriously.

We realise how frustrating it can be to receive a spam message - we're all Recon members and we get them ourselves - but we ask that when you do receive one, please flag it up with us immediately. You can do so by using the 'Report member' option on their profile. Once we've been notified our team can suspend the profile as quickly as possible.

A good rule of thumb for spotting spammers is that if you receive a message that requests you email or skype with someone, and you've had no prior communication with them before, then flag it up. There is a chance that this person might not be spam, but in this case we'll advise them on their messaging and allow them to move on. Generally, though, it's better to be safe than sorry. It's also advisable to take note of when their profile was created. If they request an email and the profile was created recently, then it's likely that they're up to no good.

Again, let us assure you that we take this issue very seriously. Spammers annoy our members and they damage our business, so we're going to continue to do our best to tackle them head on.